Privacy Policy

Last updated: 28 February, 2022

Hannah Solicitors LLP (“Hannah’s”) take your privacy seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

When we use your personal data, we are regulated under the UK General Data Protection Regulation (“UK GDPR”) and we are responsible as a ‘data controller’ of that personal data for the purposes of the UK GDPR. Our use of your personal data is subject to your instructions, the UK GDPR, other relevant UK legislation and our professional duty of confidentiality.

Who we are

Hannah Solicitors LLP is a multi-service law firm specialising in property conveyancing, wills and probate, family, criminal and immigration law.

Our contact details are:

Data Controller:

Iftekhar Shah

Address:

Hannah Solicitors LLP
16 High Street
Rushden
NN10 0PR
Telephone: 01933 588 022

Email: info@hannahsolicitors.co.uk
Web Address: https://www.hannahsolicitors.co.uk

Last Updated : March 2022

Key terms

It would be helpful to start by explaining some key terms used in this policy:


Personal data we collect about you

The personal data we will, or may, collect, and how we collect it, depends on how you interact with us. Categories of personal data that we collect include:

  • Your name, address and telephone number.

  • Information to enable us to check and verify your identity, e.g. your date of birth and passport details.

  • Electronic contact details e.g. your email address and mobile phone number.

  • Biographical information such as your job title and employer.

  • Information relating to the matter in which you are seeking our advice or representation, including personal data of relatives, partners, etc.

  • Your financial details such as billing address, bank account and payment information.

  • Special category personal data such as race and ethnicity, information about health, political opinion or religious beliefs for you or your employees, service users and those connected to them.


For information on why we use this personal data, see below: ‘How and why we use personal data’ and ‘How and why we use special category personal data’.


How your personal data is collected

Most of the personal information we process is provided to us directly by you and the following reasons are ways in which it is likely to be provided. This list is not exhaustive:

  • You contact Hannah’s by any means

  • When you engage Hannah’s or make enquiries about engaging us to act for you

  • When you apply for a job at Hannah’s

  • You sign up to receive our marketing emails

  • You provide feedback to Hannah’s following an event you attended

However, we may also collect information from sources other than yourself:

  • from publicly accessible sources, e.g. Companies House; your company’s website; LinkedIn; news articles.

  • directly from a third party work referrers

  • when a consultant refers you to us;

  • from a third party usually with your consent, e.g.:

    • your employer;

    • consultants and other professionals we may engage in relation to your matter;

    • your bank or building society, another financial institution or advisor.

    • via our website—we use cookies on our website (for more information on cookies, please see our cookie policy https://www.hannahsolicitors.co.uk/cookie-policy/)

How and why we use your personal data

  • to comply with our legal and regulatory obligations;

  • for the performance of our contract with you or to take steps at your request before entering into a contract:

    • Where personal data is required to enable us to provide legal services, if you do not provide personal data we ask for, it may delay or prevent us from providing those services.

  • for our legitimate interests or those of a third party:

    • A legitimate interest is when we have a business or commercial reason to use personal data, so long as this is not overridden by your own rights and interests.

Or

If you withdraw your consent it may prevent us from continuing to act for you or affect our on-going relationship. Below is a table of the way we use your personal data and the reasons we rely on to do so:

  • Where you have given consent.

  • You can withdraw your consent at any time by contacting us. See above at Who we are for contact details.

How and why we use special category personal data

Under data protection law, we can only use special category personal data where:

  • we have a proper reason for doing so (see above: How and why we use personal data), and

  • one of the ‘grounds’ for using special category personal data applies

There are ten potential grounds for using special category personal data under data protection law. Generally, where we use special category personal data, we will do so on the ground that this is necessary for establishing, exercising or defending legal claims. This includes using special category personal data, where necessary, for:

  • actual or prospective court proceedings;

  • obtaining legal advice; or

  • establishing, exercising or defending legal rights in any other way.

Where this does not apply, we will seek explicit consent to process special category personal data.

Who we share your personal data with

We routinely share personal data with:

  • professional advisers who we instruct on your behalf or refer you to, e.g. barristers, consultants or other experts;

  • other third parties where necessary to carry out your instructions eg. Work referrers such as Lifetime Legal;

  • our accountant and external auditor, e.g. in relation to the audit of our accounts;

  • our bankers and other payment processors e.g. WorldPay;

  • External service suppliers, representatives and agents that we use to make our business more efficient, e.g. our IT suppliers.

    This list is not exhaustive and will depend upon the nature of your relationship with us. Last Updated : February 2022

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a re- structuring. The recipient of the information will be bound by confidentiality obligations.

How long your personal data will be kept

We will not retain your data for longer than necessary for the purposes it was collected for, as set out in this policy. need to retain it to:

  • respond to any questions, complaints or claims made by you or on your behalf;

  • keep records required by law;

  • To comply with any legal or regulatory obligations we have.

Additionally, we may need to retain it to:

  • respond to any questions, complaints or claims made by you or on your behalf;

  • keep records required by law;

  • To comply with any legal or regulatory obligations we have.

Different retention periods apply for different types of data. Further details on this are available by contacting Iftekhar Shah. See above at Who we are for contact details.

Transferring your personal data out of the UK

To deliver services to you, it may be necessary for us to share your personal information outside the UK e.g.:

  • with your and our service providers located outside the UK. Note: We currently do not have any service providers located outside of the UK;

  • if you are based outside the UK;
    These transfers are subject to special rules under UK data protection law. This means we can only transfer your personal information to a

    country or international organisation outside the UK where: Last Updated : February 2022

  • the UK Government has issued an ‘adequacy regulation ’ in relation to that country or international organisation; or

  • there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for data subjects; or

  • a specific exception applies under data protection law

These are explained below.

Adequacy regulation

  • We may transfer your personal data to certain countries, on the basis of an adequacy regulation. These include:

  • The European Economic Are (‘EEA’)

  • European Union or EEA institutions, bodies, offices or agencies;

  • Gibraltar;

  • Countries, territories and sectors covered by the European Commission’s adequacy decisions (in force at 31 December 2020) These include a full finding of adequacy about the following countries and territories

  • Andorra, Argentina, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland and Uruguay.

  • In addition, the partial findings of adequacy about: Japan and Canada.


The list of countries that benefit from adequacy regulations will change from time to time. We will always seek to rely on an adequacy regulation, where one exists.

The effect of such a decision is that personal information can flow from the UK to that country without any further safeguards being necessary.

Transfers with appropriate safeguards

We may transfer your data to a third country or international organisation on this ground where we are satisfied the transfer complies with data protection law, appropriate safeguards are in place, and enforceable rights and effective legal remedies are available for data subjects.

The safeguards will usually include using legally-approved standard data protection contract clauses.

Transfers under an exception

In the absence of an adequacy decision or appropriate safeguards, we may transfer personal information to a third country or international organisation where an exception applies under relevant data protection law, e.g.:

  • you have explicitly consented to the proposed transfer after having been informed of the possible risks;

  • the transfer is necessary for the performance of a contract between us or to take pre-contract measures at your request;

  • the transfer is necessary for a contract in your interests, between us and another person; or

  • the transfer is necessary to establish, exercise or defend legal claims.

    We may also transfer information for the purpose of our compelling legitimate interests, so long as those interests are not overridden by your interests, rights and freedoms. Specific conditions apply to such transfers and we will provide relevant information if and when we seek to transfer your personal information on this ground.

Further information

If you would like further information about data transferred outside the UK, please contact Iftekhar Shah (see Who We Are above).

Your rights

For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • email, call or write to us, see above: ‘Who we are’; and

  • let us have enough information to identify you (e.g. your full name, address, client name and matter reference where applicable);

  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility bill); and

  • let us know what right you want to exercise and the information to which your request relates.

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that we can resolve any query or concern you may raise about our use of your information.

Not to be subject to automated individual decision making

The right not to be subject to a decision based solely on automated processing (including profiling) that produce effects concerning you or similarly significantly affects you.

You also have the right to lodge a complaint with the Information Commissioner. The Information Commissioner may be contacted at https://ico.org.uk/make-a-complaint/ or telephone: 0303 123 1113.

Contact us

Please contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you. Our Details can be found above at Who we are.